As a company with a mission to help all Americans retire better, our success lies in earning the trust of our clients each and every day. We do that by hiring skilled employees and developing them with ongoing training, developing a performance-oriented culture, ensuring the inclusion of diverse perspectives from people with diverse backgrounds and ensuring adherence to our company values.

To measure our success in these areas, we track meaningful metrics such as employee engagement and satisfaction (i.e., employee volunteering, employee giving and results of the Organizational Health Index survey), total employees receiving performance reviews, average hours of training, turnover rates and rate of return from leave. We also review these metrics in the context of diversity and therefore, where possible, break out data by gender, employment type, geography and other factors that help ensure equal opportunity in our workplace.

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