Maggie Parent serves as the chief administrative officer of Voya Financial, Inc. (NYSE: VOYA), which helps Americans plan, invest and protect their savings — to get ready to retire better.
In this role, Parent leads various functions and divisions, including Corporate Strategy, Technology, Operations, Brand and Communications, Strategic Sourcing and Customer Solutions. She also serves on Voya’s Executive Committee.
Parent is driving a focus on customer experience and innovation throughout the company to improve customer outcomes and gain competitive advantage. Additionally, she has a track record of delivering significant expense reductions while improving service and performance.
Prior to joining Voya in 2016, she served as managing director and head of Corporate Technology, Americas, at Deutsche Bank AG, responsible for delivery of all finance, treasury, risk, legal and compliance systems and services for the Americas region. Previously, Parent held the title of managing director at Credit Suisse AG, as well as at Morgan Stanley, where she was the chief information officer for the Americas and the global chief operating officer for Operations, Technology and Data. Her 35-year career also includes several years in start-up technology companies.
Parent is a champion for diversity and inclusion initiatives within Voya and across the financial services industry. She has previously served on the board of directors for CLS, the financial industry foreign exchange settlement utility, and she is currently a member of the board of directors for the YMCA of New York City.
She earned a bachelor’s degree in government from Bowdoin College.
Serving the financial needs of approximately 13.8 million individual and institutional customers in the United States, Voya is a Fortune 500 company that had $8.5 billion in revenue in 2018. The company had $568 billion in total assets under management and administration as of Sept. 30, 2019.