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Corporate responsibility is a business imperative woven throughout our enterprise. We regard corporate responsibility as an investment in society and in the success of our company. In 2016, we conducted a materiality assessment to refine our approach, to further integrate CR into our business strategy and to have an even greater impact in our communities. The analysis resulted in our new pillars: Empowering our People, Serving Our Clients, Investing in Communities and Protecting the Environment and a direction to focus our efforts. As part of the plan, we established CR Commitments, on which we will base our achievements.

Detailed below are our CR 2020 Commitments. We will measure successful CR performance by our ability to meet and exceed these goals by the year 2020 and will report on our progress and insights.