Our Company Values
Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other.
We have Customer Passion – We provide the best customer service, listen to our customers and respond with a sense of urgency. We provide objective advice and empower our customers to achieve a secure financial future.
We Do The Right Thing – We tell the truth and uphold both the letter and spirit of the law. We say what we mean and we mean what we say while treating everyone with respect.
We Are The We – We are one team and are accountable, individually and collectively. We create value through profitable growth and act as owners.
We Have a Winning Spirit – We operate with an optimistic attitude. We are agile and adapt to meet our stakeholders’ needs. We are focused and never settle.
We Care – We take care of our people. We positively impact our communities and our planet. We make products and services that add value to people’s lives. We are inclusive and incorporate diverse perspectives in all that we do.
Voya’s Approach to Corporate Responsibility
Our Voya Corporate Responsibility mission is to create shared value for our company and the community by conducting business in a way that is ethically, economically socially and environmentally responsible. That means we work to increase our positive impact on society and decrease our use of natural resources in order to help protect the environment. Our pillars of corporate responsibility include:
- Serving Our Clients
- Empowering Our People
- Investing in Communities
- Protecting the Environment
We’re proud of our Corporate Responsibility work, which aligns directly with our corporate values, and are pleased with the recognition we’ve received. We invite you to read our most recent CR Annual Report or visit the Corporate Responsibility pages of voya.com.
Corporate Responsibility Invests in Communities
Because we are committed to our societal investment as part of our Corporate Responsibility work, Voya offers the following benefits to support employees in their engagement in the community.
Volunteer Time Away – Provides paid time away to volunteer for eligible nonprofit organizations during work hours (40 hours for full-time, 20 for part-time).
Volunteer Matching Gifts – Provides one $500 grant, through the Voya Foundation, to an eligible nonprofit organization for which an employee volunteers 50 hours of time during personal, non-work scheduled hours.
Employee Matching Gifts – Matches employee donations through the Voya Foundation, one-to-one to eligible nonprofit organizations and two-to-one for Voya Foundation signature partners.
Nonprofit Board Placement Program – Provides a selection of employees in leadership positions with placement on boards of directors of nonprofit organizations.
Marquee Events – Encourages employee engagement in the communities where we live and work by holding two company-wide annual events.
The National Day of Service, held each spring, is where employees fan out across the United States to participate in our focused day of volunteering that generates tens of thousands of hours of volunteer time for eligible nonprofit organizations.
In the fall, employees across the company mobilize, as part of our Employee Giving Campaign, to plan and attend fundraising events that raise millions of dollars for the eligible nonprofit organizations that matter to them.
Diversity and Inclusion
Voya’s Approach to Diversity & Inclusion (D&I)
We are committed to cultivating a culture of inclusion where employees can bring their full selves to work. This supports a collective outcome of high-performance careers across the company where we can appropriately reflect and support the differences that make us unique.
To support our vision of becoming America’s Retirement Company™, we believe that our workforce should reflect the rich diversity of our customers and the communities in which we live and work.
Employee Resource Groups (ERGs) help to ensure that our employees’ diverse perspectives are heard and valued, in addition to contributing to our brand’s goals and giving back to the community.
Voya’s active Employee Resource Groups include:
- African-American Employee Resource Group
- Asian-American Employee Resource Group
- Gala LGBT Employee Resource Group
- Latino Employee Resource Group
- Women's Employee Resource Group
- Virtual Employee Resource Group